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Home / About us / Terms and conditions

Terms and conditions

Before registering for a course, read the conditions of study at our language school for individual types of courses.
YLE courses / face to face
  1. The school assumes responsibility for students under the age of 15 only during lessons.
  2. The course fee does not cover the cost of the course book. You can buy study materials at a reduced price in our registration office.
  3. The fee can only be paid after registration to a specific course and once the invoice has been issued. The invoice must be paid at least 3 days before the start of the course.
  4. A place on the course is non-transferable. Transfer to a course of a different level is handled by the registration office. A teacher`s approval is necessary in such cases.
  5. There is no reimbursement for a student`s absence and the school does not provide a substitute lesson.
  6. Refunds:
    • a. 100%of the remaining course fee will be returned if the course is cancelled by the school. The school reserves the right to cancel a course with less than 6 students registered. In that case the fee will be reimbursed in the full amount to the student`s account.
    • b. 95% of the remaining course fee will be returned upon written request, if the student cancels before the course starts.
    • c. 80% of the remaining course fee will be returned upon written request, if the student cancels within 7 days from the first lesson which he/she was registered to. After that time 0% of the course fee will be returned.
  7. The school does not take responsibility for any personal belongings brought into the school.
  8. We reserve the right to change or substitute the teacher during the course.
  9. To continue in the following semester, the student needs to register again to a specific course to guarantee a place.
  10. I give my consent to the inclusion of a student for the collection of data of the Súkromná jazyková škola International House Bratislava in accordance with §7a paragraph 5 of Act no. 597/2003.
     
YLE courses / Live online
  1. In order to ensure the same quality of teaching as in a face-to-face course, by registering for a Live ONLINE language course in a virtual classroom, you agree to the following teaching conditions:
    • a) CAMERA / the condition of participation is that the student's camera is turned on during the entire lesson - the system is set so that if the camera is turned off, the student is excluded from the lesson. In this case, there is no right to a refund for the course or compensation for the lesson.
    • b) MICROPHONE / the condition is that the microphone is switched on at least during the student's answers. The student can mute the microphone in case of a busy environment, but they must turn it on when the teacher asks them or when a discussion is going on.
  2. The course fee does not cover the cost of the course book. You can buy study materials at a reduced price in our registration office.
  3. The fee can only be paid after registration to a specific course and once the invoice has been issued. The invoice must be paid at least 3 days before the start of the course.
  4. A place on the course is non-transferable. Transfer to a course of a different level is handled by the registration office. A teacher`s approval is necessary in such cases.
  5. There is no reimbursement for a student`s absence and the school does not provide a substitute lesson.
  6. Refunds:
    • a. 100%of the remaining course fee will be returned if the course is cancelled by the school. The school reserves the right to cancel a course with less than 6 students registered. In that case the fee will be reimbursed in the full amount to the student`s account.
    • b. 95% of the remaining course fee will be returned upon written request, if the student cancels before the course starts.
    • c. 80% of the remaining course fee will be returned upon written request, if the student cancels within 7 days from the first lesson which he/she was registered to. After that time 0% of the course fee will be returned.
  7. The school does not take responsibility for any personal belongings brought into the school.
  8. To continue in the following semester, the student needs to register again to a specific course to guarantee a place.
  9. I give my consent to the inclusion of a student for the collection of data of the Súkromná jazyková škola International House Bratislava in accordance with §7a paragraph 5 of Act no. 597/2003.
     
Adult courses / face to face
  1. The minimum age for students in an adult class is 15.
  2. Registration by email or telephone has the same status as registration in person. The Terms and conditions included in this application form are binding from the moment you sign the application or receive it by email.
  3. The fee can only be paid after registration to a specific course and once the invoice has been issued. The invoice must be paid at least 3 days before the start of the course.
  4. If the fee is not paid 3 days before the start of the course the school reserves the right to cancel the student`s registration. The day of payment is the day that the money has been received by the school.
  5. The course fee does not cover the cost of the course book. You can buy study materials at a reduced price in our registration office.
  6. When paying by partner portals, the student cannot obtain any discount (this applies also to continuing students).
  7. A place on the course is non-transferable. Transfer to a course of a different level is handled by the registration office. A teacher`s approval is necessary in such cases.
  8. There is no reimbursement for a student`s absence and the school does not provide a substitute lesson.
  9. Refunds:
    • a. 100%of the remaining course fee will be returned if the course is cancelled by the school. The school reserves the right to cancel a course with less than 6 students registered. In that case the fee will be reimbursed in the full amount to the student`s account.
    • b. 95% of the remaining course fee will be returned upon written request, if the student cancels before the course starts.
    • c. 80% of the remaining course fee will be returned upon written request, if the student cancels within 7 days from the first lesson which he/she was registered to. After that time 0% of the course fee will be returned.
  10. The school does not take responsibility for any personal belongings brought into the school. It is not allowed to bring a bicycle or a pet to school.
  11. To continue in the following semester, the student needs to register again to a specific course to guarantee a place.
  12. General Data Protection:
    • a. IHBA processes personal data of its students in accordance with the European Parliament and Commission Directive n. 2016/679 – the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and Act 18/2018, chapter on the protection of personal data. IHBA only processes such data, which is crucial for participation in a course in order to fulfil all its legal and contractual obligations. These mainly include: name, surname, address, date of birth, email and telephone number. IHBA processes this data with the purpose of registration (enrolment) into a course, completion thereof, assessment thereof and for sending necessary information.
    • b. IHBA processes personal data of students with the consent of the students or their legal guardians. They may provide, during the registration process or during the duration of the course, a consent to taking photos or videos and their subsequent publishing online, on notice boards or in promotion materials for the purpose of presenting IHBA activities to the public or to various media. The student or their legal guardian may withdraw this consent at any time.
    • c. Information about the processing of personal data is published on the school´s website ihbratislava.sk in the section: General Data Protection Regulation
  13. We reserve the right to change or substitute the teacher during the course.
     
Adult courses / Live online
  1. The minimum age for students in an adult class is 15.
  2. In order to ensure the same quality of teaching as in a face-to-face course, by registering for a Live ONLINE language course in a virtual classroom, you agree to the following teaching conditions:
    • a) CAMERA / the condition of participation is that the student's camera is turned on during the entire lesson - the system is set so that if the camera is turned off, the student is excluded from the lesson. In this case, there is no right to a refund for the course or compensation for the lesson.
    • b) MICROPHONE / the condition is that the microphone is switched on at least during the student's answers. The student can mute the microphone in case of a busy environment, but they must turn it on when the teacher asks them or when a discussion is going on.
  3. Registration by email or telephone has the same status as registration in person. The Terms and conditions included in this application form are binding from the moment you sign the application or receive it by email.
  4. The fee can only be paid after registration to a specific course and once the invoice has been issued. The invoice must be paid at least 3 days before the start of the course.
  5. If the fee is not paid 3 days before the start of the course the school reserves the right to cancel the student`s registration. The day of payment is the day that the money has been received by the school.
  6. The course fee does not cover the cost of the course book. You can buy study materials at a reduced price in our registration office.
  7. When paying by partner portals, the student cannot obtain any discount (this applies also to continuing students).
  8. A place on the course is non-transferable. Transfer to a course of a different level is handled by the registration office. A teacher`s approval is necessary in such cases.
  9. There is no reimbursement for a student`s absence and the school does not provide a substitute lesson.
  10. Refunds:
    • a. 100%of the remaining course fee will be returned if the course is cancelled by the school. The school reserves the right to cancel a course with less than 6 students registered. In that case the fee will be reimbursed in the full amount to the student`s account.
    • b. 95% of the remaining course fee will be returned upon written request, if the student cancels before the course starts.
    • c. 80% of the remaining course fee will be returned upon written request, if the student cancels within 7 days from the first lesson which he/she was registered to. After that time 0% of the course fee will be returned.
  11. To continue in the following semester, the student needs to register again to a specific course to guarantee a place.
  12. General Data Protection:
    • a. IHBA processes personal data of its students in accordance with the European Parliament and Commission Directive n. 2016/679 – the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR) and Act 18/2018, chapter on the protection of personal data. IHBA only processes such data, which is crucial for participation in a course in order to fulfil all its legal and contractual obligations. These mainly include: name, surname, address, date of birth, email and telephone number. IHBA processes this data with the purpose of registration (enrolment) into a course, completion thereof, assessment thereof and for sending necessary information.
    • b. IHBA processes personal data of students with the consent of the students or their legal guardians. They may provide, during the registration process or during the duration of the course, a consent to taking photos or videos and their subsequent publishing online, on notice boards or in promotion materials for the purpose of presenting IHBA activities to the public or to various media. The student or their legal guardian may withdraw this consent at any time.
    • c. Information about the processing of personal data is published on the school´s website ihbratislava.sk in the section: General Data Protection Regulation
  13. We reserve the right to change or substitute the teacher during the course.